Policies and Procedures
Carefully review the following policies and procedures. This information describes the company’s practices and handling of personal information. If after reading this you find you do not agree with all policies, please do not use this site. The terms “Cantrell, Cantrell Photography, we, our and us” are used in reference to Cantrell Photography, Inc.
SECURITY AND PRIVACY
Cantrell Photography regards your security and privacy as a very serious matter. Cantrell Photography ensures that your customer information is safeguarded on a secure server behind a firewall. The information received is used primarily for your online ordering experience. Cantrell Photography does not sell, solicit, rent, or share your customer information with non-affiliated parties.
The Cantrell Photography website supports a secure socket layer (SSL) in order to protect your customer information. Any customer information collected pertains only to the type of service you are requesting. Our SSL is the industry standard and among the best software available today for secure commerce transactions.
Cantrell Photography will never inquire about your password through an unsolicited email or phone call.
Cantrell Photography uses a third-party financial institution to process all online credit card transactions. All credit card numbers and identifiable information is secured and encrypted during transit to this institution.
PRODUCT RETURNS AND REFUND POLICY
If you are not completely satisfied with any product you purchase and receive from placing an order on this website, simply complete the refund form located on the back of your portrait envelope and return it to Cantrell Photography within 10 days upon receiving your order. Cantrell Photography will refund your account or reprint your portraits when we receive your returned package with the form clearly completed.
ACCESS TO LOST OR MISPLACED ACCESS CODES
In the attempt to safeguard your private data including your portraits, Cantrell Photography requires the written permission of the subject or their legal guardian in the event the identifying security code is lost.
Cantrell Photography reserves the right to refuse to fulfill any order if the security code is lost and the procedure to obtain it again is incomplete.
ORDERS, AVAILABILITY AND DELIVERY
When you place an order through this website, our acceptance of your order occurs when your credit card is processed. We will do our best to deliver your order in a timely manner.
All orders placed on this website must follow the exact instructions and include all requested information.
Cantrell Photography accepts no liability or responsibility for delays caused by circumstances outside our reasonable control.
All photographic images created by Cantrell Photography are owned and copyright protected by Cantrell Photography, except as specifically authorized through the sale of a product or service, or on a written release form from Cantrell Photography.
CHANGES IN TERMS AND CONDITIONS
Cantrell Photography reserves the right to update, change or modify these Terms and Conditions at any time without prior notice.
This site is operated by Cantrell Photography, Inc. and/or its third party service provider on an “as is”, “as available” basis, without representation or warranties of any kind. Cantrell Photography, Inc., its subsidiaries and their agents (collectively, the “Cantrell Photography Business) disclaim any and all representations and warranties with respect to this site and its contents, whether express, implied, or statutory, including, but not limited to warranties of title, merchantability and fitness for a particular purpose.
Without limiting the foregoing, the Cantrell Photography business disclaim any and all warranties, express, or implied, for any merchandise or services offered on this site. The Cantrell Photography business does not represent or warrant that the information on this site is accurate, complete or current or that the site will operate without interruption or error. Without limiting the foregoing, the Cantrell Photography business may disclaim any liability as to the accuracy or completeness of each item described.
LIMITATION OF LIABILITY
Under no circumstances shall Cantrell Photography, its corporate affiliates and service providers or any of their employees, directors, officers, agents, vendors or suppliers (collectively the “Cantrell Photography Business”) be liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use this site.
This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in contract, negligence or other tortuous action, even if an authorized representative of any Cantrell Photography Business has been advised of or should have known of the possibility of such damages. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Cantrell Photography Business under such circumstances for liabilities that otherwise would have been limited shall not exceed one hundred dollars ($100.)
You agree to defend, indemnify and otherwise hold harmless Cantrell Photography and its officers, directors, agents, employees and assigns from and against any cause of action or claim including legal fees, related to your use of this site.
You are prohibited from violating or attempting to violate the security of this Site. Cantrell Photography will investigate occurrences of possible violations and will cooperate with all applicable law enforcement authorities in prosecuting violators.
Termination of terms and Conditions of Service
Cantrell Photography may terminate these Terms and Conditions of Service at its discretion. In addition to Cantrell Photography’s other rights, Cantrell Photography may terminate your access to this Site or cancel membership to any service that Cantrell Photography provides on the Site, if you breach the Terms and Conditions of Service in any way or engages in conduct that Cantrell Photography deems inappropriate. In the event of termination of the Terms and Conditions of Service, the provisions in this paragraph and the provisions found under the “Security and Privacy”, “Product Returns and Refund Policy”, “Access to Lost or Misplaced Access Codes”, “Orders, Availability and Delivery”, “Copyright Policy”, “Limitations of Liability” and “Disclaimers” shall survive.